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Services
![SMH IT Support icon](https://static.wixstatic.com/media/26db63_aac1102313a3422fa3cf4266f092b653~mv2.png/v1/fill/w_91,h_91,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/SMH%20IT%20Support%20icon.png)
IT Support
When you need it
• Proactive IT Support • Telephone & Remote helpdesk support • Onsite IT support • Automated ticketing system to allow you to raise and view ongoing support issues • Monthly or Annual Support contracts. Whichever you prefer without any financial penalty for choosing monthly – People stop with us because they want to - Contract can be easily amended if your requirements change • We keep your IT equipment secure, updated and try to detect and fix problems before they impact on your business by automating patches for Operating Systems, software, and hardware, ensuring best practices for security and performance happen behind the scenes • Our software agents relay back essential information on software and hardware, and allow us to manage servers and desktops remotely, without impacting end-user work • Asset Management & Reporting including Hardware, Software, Specification, System Usage, Health, Performance & Patch Status
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24/7 Monitoring
Working to predict threats and faults
• We monitor all of your laptops, desktops, servers etc as part of our IT Support package at no extra cost • We keep your IT equipment secure, updated and try to detect and fix problems before they impact on your business by automating patches for Operating Systems, software, and hardware, ensuring best practices for security and performance happen behind the scenes • Set rules that execute repeated processes on a scheduled basis or self-heal ongoing problems before they impact on your business
![SMH Security icon NBG.png](https://static.wixstatic.com/media/26db63_1b836dbc70d64df78d237658de1d0251~mv2.png/v1/fill/w_105,h_105,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/SMH%20Security%20icon%20NBG.png)
Cybersecurity & Privacy
To help protect your data
• Centrally managed Anti-Malware, Anti-Virus & Anti-Ransomware protection including Web Protection & Browser Security • Perimeter protection such as Firewalls to protect from Hackers & Cyber Threats • Cyber Essentials Support & Certification • Email Protection - Anti-Spam & Phishing • Security & GDPR Awareness & Training
![SMH Cloud Telephony icon.png](https://static.wixstatic.com/media/26db63_c797c65f4c08401b9c5f6e8dce932980~mv2.png/v1/fill/w_105,h_105,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/SMH%20Cloud%20Telephony%20icon.png)
Cloud Telephony & Internet
Keeping your business connected
• We offer cloud telephony solutions that are built for businesses looking for the features of a traditional phone system with the added reliability, benefits and cost savings of a cloud-based product. • Our cloud telephony packages include: multiple phone numbers, digital receptionist, intelligent call routing, call recording, call forwarding, personalised voicemail, inclusive minutes, contact integration and reporting & management • Business Broadband, Leased Lines, Mobile Broadband – we work with you to find the right internet solution for your business
![SMH Data Cabling icon NBG.png](https://static.wixstatic.com/media/26db63_a23a91d0f1f04a9394234f8e7de17999~mv2.png/v1/fill/w_105,h_105,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/SMH%20Data%20Cabling%20icon%20NBG.png)
Data Cabling & Wireless Networking
Creating the infrastructure in your work environment
• Additional network points or complete office cabling • Site to site links using wireless technology or cabling • Internal or external Wireless Networks – With experience from a small office to a full showground
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Consultancy
An independent approach to your projects
• We work with you to get the best out of your current IT infrastructure, propose upgrades or enhancements and can even provide impartial advice on projects with third parties such as business software vendors
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Hardware Supply
Procurement of your IT Hardware needs
• PCs, Laptops, Tablets & Hybrids • Servers • Printers • Monitors • Switches • Routers • Firewalls • HDD & SSD • Network Attached Storage • Backup Devices • & much more!
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Software Supply
Applications that help to run your business
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We work with all of the main Software providers to deliver and support your business
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Including: Microsoft, Adobe, Sage, SAP, Google, and many more…