{"id":563,"date":"2026-01-20T15:51:11","date_gmt":"2026-01-20T15:51:11","guid":{"rendered":"https:\/\/www.smhsolutions.co.uk\/?p=563"},"modified":"2026-01-20T15:53:16","modified_gmt":"2026-01-20T15:53:16","slug":"business-direction-magazine","status":"publish","type":"post","link":"https:\/\/smhsolutions.co.uk\/index.php\/2026\/01\/20\/business-direction-magazine\/","title":{"rendered":"Business Direction Magazine"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_post_title meta=”off” featured_image=”off” _builder_version=”4.27.5″ _module_preset=”default” title_font=”|||on|||||” title_text_align=”left” title_text_color=”#FFFFFF” title_font_size=”53px” background_color=”#000000″ background_image=”https:\/\/smhsolutions.co.uk\/wp-content\/uploads\/2025\/11\/Services-Binary-code_Header_Wide.webp” custom_padding=”98px||66px|||” global_colors_info=”{}”][\/et_pb_fullwidth_post_title][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”more” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_text=”Back to blog” _builder_version=”4.27.5″ _module_preset=”default” custom_button=”on” button_text_size=”22px” button_text_color=”#000000″ button_bg_color=”#00e000″ button_border_width=”0px” button_font=”–et_global_heading_font|||on|||||” hover_enabled=”0″ global_module=”558″ saved_tabs=”all” global_colors_info=”{}” button_url=”https:\/\/smhsolutions.co.uk\/index.php\/blog\/” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ header_font=”Barlow Condensed|700||on|||||” header_text_color=”#00e000″ header_font_size=”54px” header_2_font=”–et_global_heading_font|700||on|||||” header_2_text_color=”#20252b” header_2_font_size=”52px” background_layout=”dark” global_colors_info=”{}” text_text_color__hover_enabled=”off|desktop”]Although relative newcomers to the local IT scene, the team at Worcester-based, SMH IT Solutions has an impressive wealth of experience amongst its ranks.<\/p>\n

Having worked in IT at different companies over many years, SMH\u2019s joint owners have developed an excellent understanding of what businesses really need from its IT provider. And putting that experience and vision into practice, has seen the business go from strength-to-strength- picking up an impressive customer base in a relatively short amount of time. [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/smhsolutions.co.uk\/wp-content\/uploads\/2026\/01\/26db63_d218f29149724a4fbd812495ba9d4979mv2.avif” title_text=”26db63_d218f29149724a4fbd812495ba9d4979~mv2″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”20px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_text_color=”#000000″ header_font=”Barlow Condensed|700||on|||||” header_text_color=”#00e000″ header_font_size=”54px” header_2_font=”–et_global_heading_font|700||on|||||” header_2_text_color=”#20252b” header_2_font_size=”52px” header_4_font=”Barlow Condensed|600|||||||” header_4_text_color=”#20252b” header_4_font_size=”30px” background_layout=”dark” global_colors_info=”{}” text_text_color__hover_enabled=”off|desktop”]Joint Managing Director, Nigel Marlow, explained: \u201cWhen we initially discussed setting up SMH, we wanted to make sure all the frustrations we had experienced over the years, no matter how small, could be overcome. Whether that be with the systems and software we used, or the way in which we communicated with our customers. From the outset, we wanted to ensure that any decision we took was for the benefit of our customers \u2013 which in turn, benefits us. If our customers are happy then we are happy.\u201d<\/p>\n

The systems and working practices that SMH has put in place are testament to the owners\u2019 knowledge and understanding of all things IT. Quite simply, they love IT. And that passion is borne out in the consultative approach they take. They take the time to really understand what a business needs from its IT systems and then recommends the hardware and software best suited to achieve those goals. <\/p>\n

Nigel further explained: \u201cOne of the major benefits of being the bosses, is that we now get to make the decisions when it comes to what technology will best suit a business. When working at other companies, we may have had to use certain hardware and software suppliers, and inferior systems and technology as deals were in place. But now we get to make the deals based on our years of knowledge and we are never dictated to by any one company or technology. Thankfully so far, our decisions have led to our customers being incredibly satisfied in the way we work, and our support wait times and call close times are very healthy.\u201d<\/p>\n

Of course, starting up any new venture isn\u2019t easy and the SMH Team will freely admit that it has taken a lot of hours and hard work to get them to the position they are in today. Nigel said: \u201cIt\u2019s not quite a 9-5 job anymore! We can sometime be on a Teams call into the small hours catching up on the day\u2019s events as that\u2019s the first time we\u2019ve all had chance to get together. But it is immensely rewarding to see how far we have come in such a short amount of time, and the reviews we have from customers makes us immensely proud. We know there\u2019s lots more hard work to do, and we want to continue to expand going forwards, but we\u2019re up for it!\u201d <\/p>\n

For any further information, visit their website, call 01905 955 035 or email via info@smhsolutions.co.uk.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#eeeeee” background_enable_image=”off” global_module=”389″ global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”8px||0px|||” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Need any of our services?” button_url=”https:\/\/smhsolutions.co.uk\/index.php\/contact-us\/” button_text=”Contact Us” _builder_version=”4.27.4″ _module_preset=”default” header_level=”h3″ header_font=”|||on|||||” header_text_align=”left” header_text_color=”#00e000″ header_font_size=”40px” background_color=”RGBA(255,255,255,0)” custom_button=”on” button_text_size=”22px” button_text_color=”#000000″ button_bg_color=”#00e000″ button_border_radius=”52px” button_font=”Barlow Condensed|||on|||||” text_orientation=”left” background_layout=”light” custom_padding=”89px|||||” global_colors_info=”{}”]<\/p>\n

Get in touch with our team today.<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/smhsolutions.co.uk\/wp-content\/uploads\/2025\/11\/Service_Cloud-technology.webp” title_text=”Service_Cloud technology” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#000000″ custom_padding=”5px||31px|||” border_width_top=”10px” border_color_top=”#00e000″ global_module=”179″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/smhsolutions.co.uk\/wp-content\/uploads\/2025\/10\/SMH-IT-Solutions_Logo_Redraw-06.webp” title_text=”SMH IT Solutions_Logo_Redraw-06″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|700||on|||||” text_text_color=”#00e000″ text_font_size=”39px” global_colors_info=”{}”]<\/p>\n

Contact Us<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”–et_global_heading_font|700||on|||||” text_text_color=”#FFFFFF” text_font_size=”29px” custom_margin=”||7px|||” global_colors_info=”{}”]01905 955 035[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Email: info@smhsolutions.co.uk<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#00e000″ background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Support Hours<\/strong><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” custom_margin=”-16px|||||” global_colors_info=”{}”]<\/p>\n

Mon – Fri: 8am to 5:30pm
(Others by arrangement)<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#00e000″ background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Our Services<\/strong><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” background_layout=”dark” custom_margin=”-16px|||||” global_colors_info=”{}”]<\/p>\n

– IT Support
– 24\/7 Monitoring
– Cybersecurity
– Data Cabling
– Consultancy
– Hardware Supply<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#00e000″ background_layout=”dark” global_colors_info=”{}”]<\/p>\n

Accredited Providers<\/strong><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

\"\"\u00a0 \u00a0 \"\"\u00a0 \u00a0 \"\"<\/p>\n

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Although relative newcomers to the local IT scene, the team at Worcester-based, SMH IT Solutions has an impressive wealth of experience amongst its ranks. Having worked in IT at different companies over many years, SMH\u2019s joint owners have developed an excellent understanding of what businesses really need from its IT provider. 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